Filbet is designed to ensure that your privacy policy and security are kept as a top priority. Understand how we gather, manage, and secure your details to guarantee safe dealings and equal gaming opportunities for all players.

Table of Contents

Introduction – Our Commitment to Your Privacy

At Filbet, your personal information is of utmost importance to us as an online gaming platform in the Philippines. We ensure that your experience with us and your private details are kept protected and secure, hence, allowing you to enjoy your time with us to the fullest.

Why your data security is our top priority

Personal data security is a major concern for people and organizations in this modern age. The trust that you place with us is something we hardly take for granted at Filbet. Hence, your trust is also fundamental when it comes to ensuring that your information is confidential and secure through a multitude of measures.

Privacy is an essential human right and this is why we have an unwavering commitment towards protecting data, especially those that we gather from you, like sensitive personal details and financial information. As care and diligence are something we always strive towards, we understand the sensitivity of the trust you place upon us.

Compliance with data protection laws in the Philippines

Filbet assures its users that it is fully compliant with the provisions of the Data Privacy Act of 2012 which is the primary data privacy legislation in the Philippines. This law establishes detailed regulations about the collection, usage, and storage of data, thereby making certain that firms such as ours can protect privacy at the highest levels.

In doing so, we make it clear that we are willing to adhere to the Data Privacy Act which outlines in detail the privacy rights of the users. We believe that accountability and transparency are imperative in fostering and sustaining trust with our clients who are invaluable to us.

What Information We Collect & How We Use It

Filbet as a responsible gaming platform shall gather and process certain personal information to ensure a safe and personalized experience for users of our platform therefore we wish to inform you about the data we collect and how we intend to use it while at the same time enhancing your experience with Filbet.

Personal Information We Gather

The personal data that we will obtain from you includes, but will not be limited to the following.

Payment records and transaction history: Information corresponding to the financial activities such as payment options used, amount, and date of transactions.
We collect this data to keep the platform secure, enhance transaction safety, and offer you a better user experience.

How We Use Your Data

The personal data collected is used for the following key reasons:

For identity verification of the accounts and secure transaction processing:

Through your account and payment details, we seek to know your identity so that we can enable simple yet secure business transactions on the platform.
This makes it possible to detect and combat fraudulent acts, safeguard your financial data, and proactively protect the ecosystem of gaming.

For targeting users in advertising and communications on the service:

After reviewing your account and your participation in gaming, we make it possible to serve customized recommendations, offers, and features that improve your enjoyment.
With this strategy, we can focus on content and offers that matter most to you, and therefore, improve your experience with Filbet.

How We Secure & Store Your Data

You can rely on Filbet to safeguard any of your data since it is sensitive to you. Thus, we have put in place protective measures and protocols for data storage that guarantee the safety of the information you share with us.

SSL encryption and firewalls for data protection

We protect the entirety of personal and financial information using Secure Sockets Layer (SSL) encryption technology, which is a recommended standard. This advanced encryption mechanism picks out sensitive data when you communicate with our servers and restricts the information to only what is vetted.

Apart from SSL encryption, sophisticated firewall systems have been incorporated to manage the exchange of information into transmission waves to and from our servers. These firewalls provide another line of defense to the information and guard against harmful cyber activities and attacks.

Access restrictions for internal security

Prolonged access to our internal systems and databases is prohibited and a very stringent need-to-know basis is applied to any sensitive internal information. Only information/users deemed as ‘authorized’ based on business requirements have been vetted and are provided with information relevant to their roles.

Detailed security training courses are essential for employees to ensure that they understand how to treat sensitive information with care and protect any related data.

Third-Party Data Sharing & Cookie Policy

Filbet acknowledges the importance of transparency and treats user data with the utmost sensitivity to ensure that in cases of data being shared with external parties, customers’ information will never be compromised.

Who do we share data with (e.g., payment providers, security auditors)

In certain situations, trusted third-party service providers may need to access your personal information. This may include payment processing contractors that ensure secure financial transactions on our platform. These third parties must comply with Filbet ’s data and privacy protection policies.

Additionally, we may contract with legal auditors, security auditors, and other experts for third-party services to evaluate our internal data protection controls and ensure proper legal compliance with all laws and regulations. In such cases, we restrict the information shared to the minimum bases necessary to perform their professional duties.

How cookies are used for security and analytics

Filbet uses cookies to serve you better and improve the overall platform security. These cookies satisfy various purposes, including the following:

Security:

We provide customer support to authenticate your identity while logging on through credential verification.
Other cookies can identify and mitigate fraudulent attempts on your data and financial data, thus enhancing your safety and security.

Analysis:

With the aid of Analytics cookies, we can anonymously gather usage information like several page views, clicks, and device type. This data can be analyzed to enhance the overall performance of our platform and provide you with better service.
We use this information to identify bottlenecks in the existing system, make key decisions with regards to new feature add/drops and make your gaming experience more user-friendly and enjoyable.

Notably, cookies on our platform may be managed and controlled through browser controls. When certain cookies are turned off, it may impact the overall performance and experience on the site Filbet.

Your Rights & How to Contact Filbet for Privacy Concerns

We know that at Filbet, our users are our top priority when it comes to taking ownership of their data and we can act in such a way to help them. We can guarantee that you are in total control of the information you share with us.

Right to access, modify, and delete personal data

As a user of Filbet, you can access, change, or request any information that you feel is unnecessary for our usage. Contact our privacy specialists using the methods below.

Once we have received your inquiries, we will act on them immediately while ensuring the highest level possible of confidentiality around your information.

How to reach Filbet for privacy-related issues

If you have any questions, concerns, or complaints about our privacy practices, please contact us. You can reach our privacy team using the following means:

Email: [email protected]
Telephone: 09629012504
Mailing Address: Filbet Privacy Team R2X3+F53, Pulong Buhangin Balasing Catmon Rd, Santa Maria, Bulacan

Our dedicated and highly skilled privacy experts ensure that your issues are resolved promptly. Hence, your privacy concerns are met and addressed in the best possible way that guarantees satisfaction on your end.

Changes to Our Privacy Policy

Here at Filbet, we value the trust you place in us and strive to keep you apprised of the changes made to our privacy policy. Due to constant advancements in technology, we reserve the right to update our privacy practices with ever-changing regulations. Our goal is to maintain the maximum level of protection for your data.

How users will be notified of updates

If we substantially change our Privacy Policy, we will inform you through your email and also post the changes on our website. This allows you to revise them and decide how these changes could impact your interactions with Filbet and the personal data handled by the company.

Every user is encouraged to do a periodic check of our privacy policy so that there is clarity on the steps taken by us to protect your information and the user’s rights on our platform.

Conclusion

That’s why, upholding the strictest data privacy and data security practices is our core focus at Filbet. Through the implementation of stringent security measures, compliance with data protection laws, and the active openness of our practices, we build and sustain the trust that is crucial for a safe and fun gaming experience.

Rest assured that we appreciate your trust in Filbet and respect your privacy, and we will continue to refine our policies and processes to make sure that your data is secure and protected with us. It is important to us that we are a reliable partner in your gaming experience, and we always value the trust you bestow upon us Filbet.